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Having problems viewing this site? Below you will find answers to correct problems that some viewers may experience when attempting to view this site.
- The menu option links on the main page doesn't work properly.
- A blank box with a border appears where the menu buttons should appear on some of the site sample pages.
- Nothing happens when I click on one of the sample links.
- Some of the pages don't don't seem to display properly.
- Glossary of Terms
- The problem I am having is not addressed here.
- Return to Main Page
- The menu option links on the main page doesn't work properly.
This site uses JavaScript on most of it's pages. Your browser of choice may have Java or JavaScript turned off or disabled. Internet Explorer users can go to "Tools" and click on "Internet Options". Next click on "Advanced". Then check the boxes labeled with the word "Java". Netscape users should click on "Edit" and then "Preferences". Next click on "Advanced", then Scripts & Plug ins. Then click the box to "Enable JavaScript". Firefox users should go to "Tools" and then "Options". Next click on "Web Features". Then click on "Enable Java & Enable JavaScript". Opera users should go to "Tools" and then "Preferences". Next click on the boxes for "Enable Java", "Enable JavaScript" and "Enable Plugins". Regardless of the browser you are using it is always best to restart your computer after making these changes to your browsers configuration settings.
Most browsers come with Java & JavaScript included. However if by chance the version of your browser did not include Java you can still add it to your system by upgrading to the most current browser or manually installing the latest Java programs by downloading them for free here. Back to top of the page.
- A blank box with a border appears where the menu buttons should appear on some of the site sample pages.
This site has samples of Menu Link Buttons that use Macromedia's Shockwave Flash Player. The Flash Player plugin comes bundled with most current browsers. You can download the flasher player plugin free here if it is not already on your system or if you want to upgrade to the most current version. Back to top of the page.
- Nothing happens when I click on one of the sample links.
Some of the sample pages open external browser windows to display content in a window outside of the main page that you are viewing. These are often called "Pop Up Windows'. Pop up windows can be a major pain when surfing because they slow down your surfing experience since you have to constantly have to stop to close each pop up window before you can continue surfing. Sites that use them improperly constantly try to force advertising on you by forcing more and more windows to "pop up" creating an unpleasant surfing experience. Most browsers have the capability to block pop up windows that are annoying to say the least, however there are times when a pop up window can be very usefull. Most current browser versions have an option to block out all pop ups while at the same time allowing you to choose to allow them for specific sites. Allowing pop ups can be controlled in your browsers options or preferences section of your browser. Back to top of the page.
- Some of the pages don't don't seem to display properly.
This site is designed to be viewed on a full size monitor with the browser opened to full screen size. You may be viewing the site with your browser reduced to a smaller window or on a lap top with a small screen. This will cause the text to warp out of character. Back to top of the page.
- The problem I am having is not addressed here.
Please contact the webmaster here and we will be glad to help you with any other issues you may have with viewing this site. Back to top of the page.
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Glossary of Terms
- Auto-response
- An automated email reply sent in response to each incoming message for a specific email address. This is also known as an "autoresponder." For example, you can use an auto-response to automatically send every customer who contacts you via email a standard "Thank You" email response. For each email address/alias on your account, you can set up a different auto-response.
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- Domain Alias
- A domain name that points to another domain. Domain aliases enable users to access the same Web site through a number of different addresses. For example, many companies register several similar domain names (such as common misspellings of their domain name) and then use domain aliases to have all of the domain names point to the same site.
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- Domain Name
- The unique label that identifies a specific Web site, such as rcidesign.com. Typically, domain names convey information about a site and are easier to remember than the associated numeric IP address. When a user types a domain name in a browser, the DNS locates the registered domain name and translates that into a numeric IP address.
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- Domain Name Registration
- The process that must be completed before users can access your Web site. The registration process involves two basic steps: Reserving your domain name and then registering the domain name with the name server so that the IP address of your domain name can be disseminated throughout the Internet.
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- Email alias
- An email alias is a “virtual” email account. It enables you to use an email address that doesn’t really exist and have all the messages sent to that address routed to a real email account. For example, you may want to provide a link on your Web site that enables visitors to send email to the Web Master, who is really you.
You can use the email alias webmaster@rcidesign.com but have the email routed to your real email account. You can also use email aliases to overcome problems with duplicate email addresses. If the email address you want to use is already taken, you can still use it as an alias and then route the email to a valid address.
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- Email forwarding
- The feature that enables you to have email messages sent to one address automatically forwarded to a different email address.
For example, you can specify that all email messages sent to you@yourcompany.com be immediately forwarded to you@yourISP.com.
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- Flash and Shockwave
- Flash and Shockwave are multimedia tools developed by Macromedia that enable you to provide interactive presentations and Web sites utilizing the latest streaming and audio technology. Our servers fully support .SWF files and MIME associated with Flash and Shockwave.
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- FTP
- File Transfer Protocol. A method used to transfer files across the Internet. FTP is typically used to upload and download files between your own computer and the Web server hosting your site. FTP requires a valid user name and password.
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- Meta tag
- A hidden tag in your HTML code that describes some aspect of your site. When someone uses a search engine to find a Web site that provides information on a particular subject, the search engine uses the information contained in your pages' meta tags to determine if your site is a "match."
RCI Design & Development uses a variety of tools that can assist you in submitting your domain name to a number of search engines and generating effective meta tags.
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- MySQL
- A multi-user, multi-threaded SQL database server. MySQL offers speed, robustness and ease of use. MySQL databases are usally hosted on a dedicated MySQL server, ensuring server resources are devoted to database processing for faster performance.
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- RealAudio® and RealVideo®
- The streaming audio and video delivery systems for the Internet developed by RealNetworks. The system is client-server based, meaning both the browser and the server must have RealAudio/Video components for it to work.
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- Registrar
- A company that has been certified to register domain names. There are a limited number of registrars permitted to access and modify the master database of domain names maintained by InterNic. The organization ICANN is responsible for certifying companies as domain name registrars. A registrar is not the same as a Web host.
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- Search Engine
- A program that searches documents for specified keywords and returns a list of documents where the keywords were found. Internet search engines use the information contained in your site's Meta tags to generate an index of sites.
Well known search engines include Yahoo!, Excite, AltaVista and Google.
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- Spam
- The term for unsolicited mass email, also known as UCE (Unsolicited Commercial Email). Most hosting companies strictly prohibits "spamming" using an email address that is maintained on a their servers.
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- SQL
- Structured Query Language. The most popular database language in use today, SQL is used to create database queries that take the form of commands. SQL queries enable you to select, insert, update and determine the location of data, among other tasks. MySQL and Microsoft® SQL Server™ utilize the SQL language.
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- Statistics (Web Stats)
- Detailed information regarding your Web site, including the number of hits, the source of those hits, most popular pages and amount of data transferred, as well as other useful information.
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- Subdirectory domain
- A subdomain that points to a subdirectory of your main Web directory.
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- Subdomain
- Also known as a third-level domain. Domain names are composed of at least two levels, a top-level domain and a second-level domain. The top-level domain is the suffix or extension attached to Internet domain names (for example, .com, .net and .org).
A second-level domain (SLD) is the portion of the URL that identifies the owner associated with an IP address. For example, "rcidesign.com" is a second-level domain, as it includes the domain name "rcidesign" and the top-level domain "com."
If you need to further distinguish your second-level domain name, you can use a third-level domain name, or subdomain, such as "sales.rcidesign.com." Typically a third-level domain name is used to refer to different servers within different departments of a company or to a subdirectory on the same server. Subdomains can be set up that point to domain aliases, other Web sites or subdirectories of your main Web folder.
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WYSIWYG
What You See Is What You Get. The term used for Web design applications that display HTML documents on screen as they will appear in a Web browser. These applications make it possible for you to create Web pages without learning the HTML programming language. Back to top of the page.
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